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It appears to be a redirecting error or a file possibly not existing.

That link is HTTP, so it could be that finally resolving link is HTTP instead of HTTPS.

It is HTTPS, but it doesn't actually load that. When clicking on Help, the following link is loaded in Firefox: I tried opening the Help button in Reflect and it loaded a similar error page in the latest version of Firefox. It could be the unprotected HTTP link, but it appears to be something else. I suspect this is caused by the PDF link is unsecured HTTP instead of HTTPS and Chrome is automatically protecting me. I have my Chrome settings to download PDF files rather than open them in Chrome browser.Īs a test I temporarily changed my Chrome settings to open PDF in the Chrome browser and I was able to view the v8 Complete User Guide PDF in Chrome. Or you can hover over the link in Chrome and right click to select "Copy link address", open a new browser tab and Ctrl-V to paste the link address then hit return to be prompted for the download. I have to right click on the link and "Open link in new window" then click the browser Refresh button in the new window to get prompted to download the v8 Complete User Guide. 81 and older versions is certain sites that failed to open/download when I click on the link. The second problem I have encountered in Chrome. I get the same error with different timestamp when I open Reflect Home edition version on Windows 10 Pro 64-bit 21H1 OS Build 19043.1288 and click on the Help question mark in the application that redirects to my Chrome browser. When I search for the Knowledge Base 8.0 on Google, I see the User Guide but not the menu shown in post above. If I then click the Contact Us link on the same page, I get "Your connection is not private". When I launch MR and click the Help icon (?), I get "Oops something went wrong". I am trying to download the PDF version of the the User Guide. Please let me know if you experience any further issues. The link to download the user guide is now live on the knowledgebase.

Thank you for your patience while we made the preparations for the PDF user guide.